Knowledge management describes the process in which a company collects data, information and knowledge in the first step, then organizes, shares and then analyzes it.

The process could be broken down as follows:

collect / capture data

– locate existing data
– enter new data
– tap into various data sources

organize data and information

– identify and assign data

information obtained from data can be can be analyzed and refined

– make data connections
– create data connections

share knowledge that is derived from the information

– play out the knowledge in the appropriate place

Knowledge from bundled information is made easily accessible to all employees. One software that helps you make this knowledge accessible is Fischer’s Databrain Sherlock. This information mostly includes technical resources, frequently asked questions, training materials and human skills. For more on the topic, click here: “Knowledge management defined

Simply answered: a competitive advantage! With good knowledge management, you get faster access to your information. You avoid that your employees find wrong answers when looking fpr answers. In addition, knowledge management guarantees sustainable documentation and makes successes, but also failures, visible and measurable. By collecting and organizing data, knowledge and competencies remain in the company, even when employees change, are sick and or positions are newly filled. In addition, knowledge management creates a basis on which improvements can be made to internal company processes. You can find out more about the benefits here: “Knowledge management: advantages for companies

For employees, knowledge management is worthwhile because it gives them faster and better access to important information. This improves communication among each other, tasks are processed faster and an awareness of common ground develops.

A big plus is that this can guarantee continuous training for employees, which means that solutions to problems are revealed more quickly. With the right software, knowledge can be made available in a demand-oriented, but also role-specific manner. This enables you to offer your employees structures in which they can act independently and work in a results-oriented manner. This independence gained through knowledge transfer has an influence on their well-being. Your employees have an influence on their organization or company and feel it. More benefits of knowledge management for employees can be found here: “Why is knowledge management important for employees?

The goal of knowledge management in a company is to connect those who offer knowledge with those who request knowledge via nodes. Only when this connection exists can knowledge be transferred and thus decision-making be advanced. Basically, it can be said that the goals of knowledge management can be divided into normative, strategic and operative goals.

Normative goals:

Normative goals are the foundation and guidelines of a company that uses knowledge management. They are to be seen in the long term and stand as basis on the highest level. Normative goals influence the organizational and operational structure and shape the future of the company.

Strategic goals:

Strategic goals are also long-term measures. However, they are aligned with the organizational or impact goals. Knowledge as a resource is actively organized and managed. Once this is done, everything is integrated into the existing processes. If the strategic knowledge management goals are formulated based on an existing strategy, then you facilitate the implementation of this strategy from a knowledge perspective.

Operational goals:

Operational knowledge management goals are directly related to strategic knowledge management goals. They are derived from day-to-day business and represent the ongoing need for knowledge.

You can find out what a company can achieve by setting knowledge management goals here: “What do knowledge management goals accomplish in a company?”

Two points for the knowledge management of the future are the centrality and the cloud basis of the platform. A multitude of applications, programs and tools outside of a knowledge management software make work difficult in today’s everyday life. Here, it will be important open up different data silos and to connect them. Ideally, this works as a cloud-based SaaS model. For future knowledge management, it is important to facilitate collaboration within the company and to recognize at an early stage which information and which knowledge is relevant. Information must be made available everywhere and at all times. At the same time workflows must be made more transparent. This is the only way to successfully master the path to knowledge-based collaboration. More on this topic here: “The future of knowledge management“.

Good digital knowledge management software must manage knowledge and make it easy to find. The goal is to communicate and share the knowledge. At the same time, the focus is on scaling in a structured way. Sherlock Databrain is the perfect tool for you to structure your knowledge management. With Sherlock, you will succeed in breaking down your data silos in a sustainable way. The information management of your company becomes much more agile. Sherlock succeeds in connecting your existing data sources, thereby linking the information with each other. Afterwards, the data is visibly output in the channels and to the target groups you want to serve. With the implementation of Sherlock, you can develop any type of application within a few days. You can find more info here: “Databrain Sherlock

A knowledge management strategy is an action plan that captures how you and your organization will manage information, data and knowledge in the future. The goal is to centralize it to increase productivity and efficiency. The most successful knowledge strategies are closely aligned with the goals of individual departments. Only then the entire company will benefit from a common roadmap. By investing in an enterprise-wide knowledge management strategy, your teams can leverage shared knowledge to then make informed decisions. This impacts revenue, customer retention and innovation. Important tools that have become cornerstones of a successful knowledge management strategy include doing a knowledge audit, good document management, knowledge operations, and co-creation and facilitation. Learn more here: “Cornerstones of a good knowledge management strategy